Cisco IT Essentials (PC Technician)

The PC Technician course covers the fundamentals of computer hardware and software and advanced concepts such as cloud computing, virtualization, security, networking, and the responsibilities of an IT professional. It is designed for students who want to pursue careers in IT and learn how computers work, how to assemble computers and how to troubleshoot modern hardware and software issues.

The curriculum includes hands-on labs that provide practical experience. Virtual tools help you enhance your troubleshooting skills and practice what you learn.

Objectives & Outcomes

• Select the appropriate computer components to build, repair, or upgrade personal computers.

• Install and configure components to build, repair, or upgrade personal computers.

• Perform troubleshooting on personal computers.

• Explain how computers communicate on a network.

• Configure devices to communicate on a network.

• Explain how to troubleshoot laptops and other mobile devices.

• Install a printer to meet requirements.

• Describe virtualization and cloud computing.

• Install Windows operating systems.

• Perform management and maintenance of Windows operating systems.

• Explain how to configure, secure, and troubleshoot mobile, MacOS, and Linux operating systems.

• Implement basic host, data, and network security.

• Explain the roles and responsibilities of the IT Professional.